Improving The Customer Experience, One Certified Tech At A Time
Your RV is a ticket to freedom, a way to explore the country on your own terms. But when a repair is needed, you want to make sure it's handled by a professional who will get you back on the road quickly and confidently. That's why choosing a technician with RV Technical Institute (RVTI) certification is so important.
An RVTI-certified technician has undergone a comprehensive, industry-backed training program that covers the seven essential RV systems. This in-depth knowledge allows them to accurately diagnose issues and perform repairs with precision, saving you time and giving you peace of mind. They're not just guessing; they're working from a foundation of expertise.
Dealers like Lazydays RV are investing in RVTI certification because they know it directly benefits their customers. Lazydays, which has 26 locations across 15 states, has already certified 25 of its technicians through the program as of 2024. "One of our core values is customer satisfaction," says Lazydays RV’s Service Operations Specialist Jay Diaz. "We’re investing in and training with the Institute to improve customer satisfaction by ensuring technicians are well-trained and can effectively and efficiently handle any repair that comes in front of them."
By choosing an RVTI-certified tech, you're not just getting a repair; you're getting:
- Confidence: You know the job will be done right the first time.
- Efficiency: A certified tech's expertise leads to faster, more accurate repairs.
- Quality Service: The repair is handled by a professional dedicated to a positive customer experience.
As Jay Diaz puts it, "We want to make sure the work is done right and in a timely manner so that our customers are happy to come back and see us again."
Don't settle for less when it comes to your RV. When you need service, choose an RVTI-certified technician and get the quality work that your RV adventures deserve. Find a certified technician near you using our interactive map.